Inbound Customer Service Agent
Apply for this Job
About us
Are you a reliable and detail-oriented individual who thrives in a fast-paced environment? We are looking for a Customer Support Agent to join our team. This role is essential in handling a high volume of inbound calls, gathering information from leads, and efficiently transferring them.
The Role
- Strong verbal communication and active listening skills
- Ability to multitask and stay organized under pressure
- A positive and friendly phone presence and type efficiently while on calls
- Must be reliable, adaptable, and able to work both independently and with a team
- Previous customer service or call center experience is a plus but not required
Qualifications
Maintain a friendly and professional demeanor while answering and managing a high volume of incoming calls. Effectively gather and document necessary lead information before transferring calls to real estate agents. Operate efficiently in a fast-paced environment, demonstrating the ability to multitask and communicate professionally with both clients and team members. Work collaboratively within a team while also being able to operate independently.
Hybrid Role | In-office & Remote Shifts
Hours
Monday – Thursday: 8 AM – 11 PM
Friday: 8 AM – 9 PM
Saturday: 9 AM – 7 PM
Closed on Sundays (May change in the future)
Shift scheduling requires flexibility.
The first two weeks will be in-office training, after which the schedule will be hybrid.
If you're ready to join a dynamic team and connect potential clients with real estate professionals, we'd love to hear from you! Apply today!
Join the Diverse Team
We’re reshaping how real estate teams grow. If that excites you, you might belong here.
